Terms & Conditions

Effective Date: 1st February 2026

Welcome to Gondal Star Delivery Services. By using our website and services, you agree to the following terms and conditions. Please read them carefully.


1️⃣ Services Provided

Gondal Star Delivery Services offers professional document delivery services across the UAE, including:

  • Same-day and scheduled document delivery

  • Corporate and legal document courier

  • Government and embassy document submissions

  • Secure handling of sensitive documents

We strive to provide fast, reliable, and secure delivery services.


2️⃣ Booking & Delivery

  • Bookings can be made via our website, phone, or WhatsApp.

  • You are responsible for providing accurate delivery information.

  • Delivery times are estimates. While we aim for punctual service, we are not liable for delays caused by unforeseen circumstances.


3️⃣ Confidentiality & Security

We handle all documents with strict confidentiality. Authorized personnel only will access your documents. We are not liable for loss or damage resulting from incorrect information provided by the customer.


4️⃣ Payment & Fees

  • All service charges are displayed at the time of booking.

  • Payment methods include [list methods: cash, card, online transfer].

  • Additional fees may apply for urgent deliveries, special handling, or out-of-service-area deliveries.


5️⃣ Liability

  • Gondal Star Delivery Services is not liable for delays caused by traffic, weather, government offices, or other external factors.

  • We are not responsible for loss, damage, or delays due to inaccurate or incomplete information provided by the customer.

  • Our liability is limited to the cost of the service booked.


6️⃣ User Responsibilities

  • Provide accurate and complete delivery details.

  • Ensure documents are properly packaged and authorized for courier.

  • Use our services in accordance with UAE laws and regulations.


7️⃣ Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Gondal Star Delivery Services. You may not use, copy, or distribute any content without our prior written consent.


8️⃣ Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or services.


9️⃣ Changes to Terms

We may update these Terms & Conditions at any time. Updated terms will be posted on this page with the revised date.


10️⃣ Contact Us

If you have questions about these Terms & Conditions, please contact us:

📧 Email: info@gondalstardeliveryservices.com
📞 Phone: +971 52 484 2372
📍 Address: Office No: 407, M Floor, Bin Ham Property, Port Saeed, Deira, Dubai, UAE